All steps in this section are performed in RoomBoss.

Associate RFID Tag (Lift Pass) With Instructor

1. Navigate to Product Setup → Product Details

2. Click on the Resources tab, click Edit on the instructor

3. Click the Add External ID button

4. Scan Instructor RFID tag (lift pass)

Associate RFID Tag (Lift Pass) With Guest

1. Click the Guest tab on the Edit A Booking page

2. Click the Add External ID button

3. Scan Instructor RFID tag (lift ass)

Disassociate RFID Tag (Lift Pass) From Guest

1. Click the Guest tab on the Edit A Booking page

2. Click the Add External ID button

3. The field will will be blank, click Confirm

The guest has yet to be associated with an RFID tag at the time they check in. (Maybe they are a new customer on the first day of their lesson.)

1. Navigate to the On Mountain Check In portal - https://appt.roomboss.com/ui/skischool/index.jsf 2. Click the RFID tab, click on the Scan Guest button 3. Scan the guest’s RFID tag (lift pass) 4. It should say "No results found." or the pass has already been associate with another customer 5. Click on the Check In tab, use the Enter a keyword... search bar to find the correct lesson

6. Click on the Check In & Associate guest with this pass button, this will check the guest in and associate them with the RFID tag (lift pass)

All steps in this section are performed with the On Mountain Check In

Associate RFID Tag (Lift Pass) With Instructor

1. Click Instructor RFID

2. Click Add External ID on the instructor

3. Scan Instructor RFID tag (lift pass)

Guest Check in - RFID Tag (Lift Pass) Already Associated With Correct Guest

Returning guest or association done off snow:

1. Click the RFID tab

2. Click on the Scan Guest button

3. Scan guest RFID tag (lift pass) - correct lesson shown

4. Confirm the correct guest/lesson is shown, click Check In button

Guest Check in - RFID Tag (Lift Pass) Associated With More Than One Guest

1. Click the RFID tab

2. Click Scan Guest

3. Scan guest RFID tag (lift pass) - multiple lessons shown

4. Confirm the correct guest/lesson is shown, click Check In button

5. For instructions to disassociate a RFID tag (lift pass) from a guest, click here

Guest Check In - RFID Tag (Lift Pass) Not Associated With Guest

1. Click the RFID tab

2. Click Scan Guest

3. Scan guest RFID tag (lift pass) - no lessons shown

4. Click the Check in tab, the top of screen will show Associating Guest to pass [lift pass number]

5. Use the Enter a keyword... search bar to find the correct lesson for this guest

6. Click the Check In & Associate guest with this pass button

Guest Check In - RFID Tag (Lift Pass) Associated With Wrong Guest

1. Click the RFID tab

2. Click Scan Guest

3. Scan guest RFID tag (lift pass) - wrong lesson shown

4. Click the Check in tab, the top of screen will show Associating Guest to pass [lift pass number]

5. Use the Enter a keyword... search bar to find the correct lesson for this guest

6. Click the Check In & Associate guest with this pass button

7. For instructions to disassociate a RFID tag (lift pass) from a guest, click here

Guest Check In - No Guest Associated With Lesson

1. Click the RFID tab

2. Click Scan Guest

3. Scan guest RFID tag (lift pass) - No lesson shown

4. Click the Check in tab, the top of screen will show Associating Guest to pass [lift pass number]

5. Use the Enter a keyword... search bar to find the correct lesson for this guest

6. Click Check in

Note: not possible to associate lesson with guest on snow.

Allocate Lesson (Guest) To Instructor - Guest Already Checked In

1. Click the RFID tab

2. Click Scan Instructor

3. Scan instructor RFID tag (lift pass) - top of screen will show Allocating lessons to Instructor [instructor name]

4. Click Scan Guest

   Scan RFID Tag (Lift Pass) - correct lesson shown

5. Confirm the correct guest/lesson is shown, click Allocate to [instructor name]

6. Repeat from Step 4 for next guest

7. Click the Disable Instructor Allocation button when finished

Allocate Lesson (Guest) To Instructor, Guest Not Checked In, RFID Tag (Lift Pass) Already Associated With Correct Guest

1. Click the RFID tab

2. Click Scan Instructor

3. Scan instructor RFID tag (lift pass) - top of screen will show Allocating lessons to Instructor [instructors name]

4. Click the Scan Guest button

5. Scan guest RFID tag (lift pass) - correct lesson shown

6. Check correct guest/lesson shown and click Check in and Allocate to [instructors name]

7. Repeat from Step 4 for next guest

8. Click Disable Instructor Allocation when finished

Allocate Lesson (Guest) To Instructor, Guest Not Checked In, RFID Tag (Lift Pass) Not Associated With Guest

1. Click the RFID tab

   Click Scan Instructor

2. Scan instructor RFID tag (lift pass) - top of screen will show Allocating lessons to Instructor [instructors name]

3. Click the Scan Guest button

4. Scan guest RFID tag (lift pass) - no lessons shown

5. Click the Check in tab, top of screen will show Associating guest with pass [lift pass number and Allocating lessons to Instructor [instructor name]

6. Use the Enter a keyword... search bar to find the correct lesson for this guest

7. Confirm the correct guest/lesson is shown, click the Check in, Allocate to [instructors name] & Associate guest with this... button

8. Click on the RFID tab

9. Repeat from Step 4 for next guest

10. Click Disable Instructor Allocation when finished

11. Click the RFID tab

12. Click Scan Instructor

13. Scan instructor RFID tag (lift pass) - Top of screen will show Allocating lessons to Instructor [instructors name]

14. Click the Scan Guest button

15. Scan guest RFID tag (lift pass) - no lessons shown

16. Click the Check in tab, top of screen will show Associating guest with pass [lift pass number and Allocating lessons to Instructor [instructor name]

17. Use the Enter a keyword... search bar to find the correct lesson for this guest

18. Confirm the correct guest/lesson is shown, click the Check in, Allocate to [instructors name] & Associate guest with this... button

19. Click on the RFID tab

20. Repeat from Step 4 for next guest.

21. Click Disable Instructor Allocation when finished

Allocate Lesson (Guest) To instructor, Guest Not Checked In, RFID Tag (Lift Pass) Associated With Wrong Guest

1. Click the RFID Tab

2. Click Scan Instructor

3. Scan instructor RFID tag (lift pass) - Top of screen will show Allocating lessons to Instructor [instructors name]

4. Click the Scan Guest button

5. Scan guest RFID tag (lift pass) - wrong lessons shown

6. Click the Check in tab, top of screen will show Allocating lessons to Instructor [instructors name] and Associating Guest to pass [lift pass number]

7. Use the Enter a keyword... search bar to find the correct lesson for this guest

8. Confirm the correct guest/lesson is shown, click Check in, Allocate to [instructor name] and Associate guest with this...

9. Click on the RFID tab

10. Repeat from Step 4 for next guest

11. Click Disable Instructor Allocation when finished

12. Click the RFID Tab

13. Click Scan Instructor

14. Scan instructor RFID tag (lift pass), top of screen will show Allocating lessons to Instructor [instructors name]

15. Click the Scan Guest button

16. Scan guest RFID tag (lift pass) - wrong lessons shown

17. Click the Check in tab, top of screen will show Allocating lessons to Instructor [instructors name] and Associating Guest to pass [lift pass number]

18. Use the Enter a keyword... search bar to find the correct lesson for this guest

19. Confirm the correct guest/lesson is shown, click Check in, Allocate to [instructor name] and Associate guest with this...

20. Click on the RFID tab

21. Repeat from Step 4 for next guest

22. Click Disable Instructor Allocation when finished

Allocate Lesson (Guest) to Instructor, Guest Not Checked In, No Guest Associated With Lesson

Should have been handled off snow but if not:

1. Click the RFID Tab

2. Click Scan Instructor

3. Scan RFID Tag (Lift Pass) - Top of screen will show Allocating lessons to Instructor [instructor name]

4. Click Scan Guest

5. Scan guest RFID Tag (Lift Pass) - no lessons shown

6. Click the Check in tab, top of screen will show Allocating lessons to Instructor [instructor name]

7. Use the Enter a keyword... search bar to find the correct lesson for this guest

8. Confirm the correct guest/lesson is shown, click Check in, Allocate to [instructor name]

9. Return to RFID tab and repeat from 4 for next guest….

10. Click “Disable instructor allocation” when finished

11. Click the RFID tab

12. Click Scan Instructor

13. Scan RFID tag (lift pass) - top of screen will show Allocating lessons to Instructor [instructors name]

14. Click the Scan Guest button

15. Scan RFID tag (lift pass) - no lessons shown

16. Click the Check in tab, top of screen will show Allocating lessons to Instructor [instructors name]

17. Use the Enter a keyword... search bar to find the correct lesson for this guest

18. Confirm the correct guest/lesson is shown, click Check in and allocate to

19. Click on the RFID tab

20. Repeat from Step 4 for next guest

21. Click Disable Instructor Allocation when finished

Note: It is not possible to associate lesson with guest on snow.

It is possible to associate every instructor and guest with an RFID tag (such as those found in many lift tickets).

RFID tags allow you to quickly identify guests and instructors at line up, check in the guest and link them (allocate their booking) to the instructor teaching the lesson.

Utilizing RFID tags requires additional hardware. Please feel free to contact us regarding further instructions on compatibility and suggested hardware.

3 basic scenarios are covered in more detail in the links below:

The complete list of scenarios are listed below:

• Off Snow RFID Tag Scenarios

• On Snow RFID Tag Scenarios

Lessons can be allocated to an instructor in advance or on snow. In many cases private lessons are allocated in advance. However with group lessons, groups are not determined prior to line up, therefore they are allocated on snow.

1. Click the RFID tab, click on the Scan Instructor button

2. Scan the instructor’s RFID tag (lift Pass)

3. Click the RFID tab, click on the Scan Guest button

4. Scan the guest’s RFID tag (lift pass)

   • Click the Allocate to [Instructor Name] button to allocate the lesson to a guest who has already checked in

   • Click the Check in & Allocate to [Instructor Name] button to check in and allocate a lesson

5. If the guest is not associate with this RFID tag (Lift Pass), then click Check In tab:

   • Click Allocate to [Instructor Name] and associate guest with this pass button if the guest has been checked in

   • Click the Check in, Allocate to [Instructor Name] and associate guest with this pass button to check in the guest, allocate a lesson and associate the RFID pass

The guest has already been associated with an RFID tag at the time they check in. (Maybe they are an existing customer or the RFID tag is associated at the time of purchasing the lesson.)

1. Navigate to the On Mountain Check In portal - https://appt.roomboss.com/ui/skischool/index.jsf

2. Click the Load/Refresh Lesson button to ensure the information is up-to-date.

3. Click on the RFID tab, click the Scan Guest button

4. Scan the guest’s RFID tag (lift pass)

5. A list of available lessons will be shown.

6. Find the correct lesson, click Check In