Making Guest Service Bookings
Subject to access granted by Vendors you can book a range of Guest Services such as; airport transfers, ski rentals or ski lessons within RoomBoss.
Last updated
Subject to access granted by Vendors you can book a range of Guest Services such as; airport transfers, ski rentals or ski lessons within RoomBoss.
Last updated
RoomBoss uses 3 different Order Types, these are Internal, Request and Reservation:
An Internal Order is entered by you and exists only within your account. It will not be sent to the Vendor unless you change it to a Request.
A Request Order is entered by you and is sent to a Vendor, this is not a confirmed booking unless the Vendor changes it to a Reservation.
A Reservation Order is a booking that has been confirmed by a Vendor.
Guest service bookings can be made:
Via the New Booking menu item.
Via Add to package on an existing booking.
Choose services you wish to book from the listed vendors and add to your cart:
Your shopping cart will indicate which items are AVAILABLE NOW and which are REQUEST. You can make a confirmed booking for AVAILABLE NOW items, REQUEST items will require confirmation from the vendor.
Proceed through the booking process adding guest information and linking to items in the booking as prompted:
At the final stage, check items in your booking, choose an option for Booking extent and click Order.
You will receive an email confirming that Request(s) / Reservation(s) have been made.
If you have made a Request once the Vendor has changed the Order Type to Reservation a booking confirmation email will be sent to the main email for your account and the booking will show as a reservation in RoomBoss.
