Skip to main content

Search Bookings

The Search Booking page can have up to 6 tabs:

  1. Search By Date
  2. Search By Guest
  3. Search By Id
  4. Search by Payment Status
  5. Unallocated Bookings (Accounts selling accommodation only)
  6. Unfinalized Bookings (Accounts selling services only)

Search By Date​

Options on this page allow you to limit search results by:

Booking Status - Include only Reservation, Request or Internal bookings.

Vendors - Limit to one or more vendors or choose Accommodation or Non Accommodation only.

Booking Channels - Limit to one or more Booking channel or choose Direct Only or Agent Only.

Date Range - Choose one of the pre set options or set your own date range.

Include:

  • Bookings that Arrive, Depart and Stay during these dates - everything overlapping your date range.
  • Bookings that Arrive during these dates - only bookings that start in your chosen date range.
  • Bookings that Depart during these dates - only bookings that end in your chosen date range.
  • Bookings that were Made during these dates - only bookings that were created in your chosen date range.
  • Bookings that were Modified during these dates - only bookings that were changed in your chosen date range.
  • Bookings that were Cancelled during these dates - only bookings that were cancelled in your chosen date range.

You can also include or hide cancelled bookings.

Search by Guest​

Find all bookings for a guest by their:

  1. Last Name
  2. First Name
  3. Email
  4. Telephone no.
  5. Fax no.
  6. External Id (typically used for an rfid card number representing a guest lift pass or key card)

Search results can be restricted to only guests with current / future bookings and/or those with active reservations.

Search By Id​

Find a booking by its:

  • RoomBoss Id
  • Custom Id (usually an agent's or OTA's booking id)

Search by Payment Status​

This tab is used to check bookings in a chosen date range by their invoice or payment status, options are:

  1. The invoiced amount does not equal the sale amount - show bookings that are not fully invoiced.
  2. Payment has not been received - show bookings with outstanding invoices.
  3. The received amount does not equal the sale amount - show bookings that are not fully paid.

Unallocated Bookings​

Find all bookings that have not been allocated to a room (accommodation seller accounts only).

Unfinalized Bookings​

Find all bookings that have not been set as finalised (service seller accounts only).