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Categories and Products

In ECS, product configuration follows the structure:

Vendor >> Parent Category >> Subcategory (Type) >> Product/Service

Each level is configured in this order.

This section introduces how to set up categories and products, along with examples.

Product & Categories Overview

You can use RoomBoss guest service Vendors to sell anything you would like to but to some common uses are:

  • Ski Rentals
  • Massage
  • Yoga classes
  • Lift Tickets
  • Car Rentals
  • Hotel in house services
  • Transportation services

There is a lot of freedom with how services are set up but the basic hierarchy is:

  • Vendor
  • Parent Categories
  • Categories (Types)
  • Products

A simple ski school vendor setup would be presented to agents and direct customers as below, the hierarchy is fixed but the categories and products and defined by your setup: