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Commission Adjustment

Commission adjustments can be used to provide short term or context dependent changes to agent commissions.

Agents have a base commission rate for each vendor which is applied to all bookings the vendor. You can see more on base commission setting here. If you would like to make a permanent change to an agents commission, it is best to update the base rate. For other changes and/or to have finer control over agent commissions, it is best to use commission adjustments.

Navigate to Product Setup → Commission Adjustment

Commission adjustments can be positive or negative, a +5% commission adjustment would increase the agent commission (so the net price of a booking would be 5% lower), a -5% commission adjustment would decrease the agent commission (so the net price of a booking would be 5% higher).

Commission adjustments can apply:

  • for all or only certain Non-Accommodation products
  • for all or only certain booking sources (Agents)
  • for bookings created in a chosen date range
  • for bookings staying in a chosen date range
  • for bookings of a chosen duration
The various options to choose from when creating a new Commission Adjustment.

The above would apply a 10% increase in commission to all bookings dates in December 2025 if:

  • the product is Demo Guest Services : Rafting
  • the agent is Test Agent
  • the booking is made between 2025/06/01 and 2025/08/31
  • the booking is at least 5 nights long

Usage Examples

Commission adjustments could be used to:

  • drop commission by 3% for peak dates
  • increase commission for March
  • increase commission for a single agent for all bookings made but only until the end of winter
  • increase commission for all agents on bookings that are longer than 10 nights
  • increase commission on bookings for your more expensive products

We recommend you check all adjustments via the price calculator page.