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Direct Booking Reservations

New Reservation

When you receive a new booking, you will be sent a notification email.

The format of the email subject will be as below: &#xNAN;[RoomBoss] [My Hotel] 660876 New Booking (My Hotel)

  1. Check and confirm the booking details are correct on the Edit A Booking page.
  2. Add relevant Tasks and set due dates (if applicable).
    • Under Add a task, select an Activity from the drop down menu.
    • Enter a Description.
    • Set a Due Date and Time (if relevant).
    • Select a user from the drop down menu Assigned To.
    • Click Save
  3. Respond to the guest's questions. You may respond to the guest directly by replying to the new notification email.