Guests

Which fields are presented to guests and which of these are compulsory can be controlled inside your account. It is also possible to force customers and agents to link guests to booking items.

These settings are managed via Product Setup >> Guest Fields:

Guest Linking

Options for guest linking are:

Require one or more guests to be associated with each item, setting this will mean that agents and direct guests must link at least 1 guest with every booked item.

Only allow one guest to be associated with each item, setting this will mean that agents and direct guests must link at most 1 guest with every booked item.

Require customer to declare number of guests and add details for each guest in booking, setting this will mean that agents and direct guests will be prompted to declare the number of guests they are booking for:

And enter details for each guest prior to the guest association stage:

Name Formats

These settings enforce format for guest first and last name and additional first and last name.

If restrictions are set only entries of the required format will be accepted.

Guest Fields

Set Show to present a field when booking and Require to force it to be entered to proceed.

Notes:

• Contact email and Contact telephone will only be enforced for lead guests (enforcing this for all members of a group does not in practice increase the amount of usable contact information received).

• When a booking is made across multiple vendors the most restrictive guest settings will apply.