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On this page
  • Account Wide Default Settings
  • Setting a Default Payment Gateway Strategy
  • Vendor Settings
  • Enable Book & Pay
  • Hide Request Button if Book & Pay Possible
  • Include Internet Reservation Conditions Step for Book & Pay/Request
  • Override Payment Gateway Strategy for this Vendor

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  1. Financial & Reporting Tools
  2. Online Payment Management

Online Payment Settings

Settings related to Online Payments & Payment Gateway Strategies

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Last updated 2 years ago

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Account Wide Default Settings

Each payment gateway strategy can be assigned to the vendors in your account. However, bookings that do not have a specified payment strategy will be directed towards the gateway strategy selected in Account Wide Default Settings.

Setting a Default Payment Gateway Strategy

  1. Navigate to Product Setup → Online Payment Settings.

  2. Click Online Payment Settings at the top of the screen.

  3. Under Account Wide Default Settings, choose your desired Payment Gateway Strategy from the drop down menu.

  4. Click Save.

Vendor Settings

These controls allow you to set Online Payment Settings for the individual vendor, allowing you to customise both RoomBoss booking widget settings and Payment Gateway Strategy usage on a vendor-by-vendor basis.

Enable Book & Pay

  • If the Enable Book & Pay option is enabled then both the Book & Pay and Send Inquiry buttons will be visible on your online booking widgets. Book & Pay bookings allow customers to secure their reservations immediately by making a payment via your payment gateway.

  • If disabled, customers will only have access to the Send Inquiry button, from which you receive booking requests.

Hide Request Button if Book & Pay Possible

If Hide Request Button if Book & Pay Possible is enabled, only either Book & Pay or Send Inquiry will be shown on the page (not both):

  • If direct booking is possible (has availability), only Book & Pay will be shown.

  • If direct booking is not possible (capacity reached or availability low), only Send Inquiry will be shown.

Enable Book & Pay must to enabled before Hide Request Button if Book & Pay Possible can be enabled.

Include Internet Reservation Conditions Step for Book & Pay/Request

You can choose to display an Internet Reservation Conditions window to guests after they click Book & Pay or Send Inquiry. The booking will only be processed when the customer clicks Accept. This is done by enabling Internet Reservation Conditions Step for Book & Pay or Internet Reservation Conditions Step for Book for Requests.

The Internet Reservation Conditions window can show booking terms and conditions for each vendor, and is set in the Product Setup → Rich Messages.

This option is only displayed for non-accommodation vendors.

Override Payment Gateway Strategy for this Vendor

Using this setting, you can specify which payment methods are used on a vendor-by-vendor basis.

If enabled, the vendor will use the Payment Gateway Strategy selected here, rather than the Payment Gateway Strategy specified in the Account Wide Default Settings.