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  • General Feature
  • PMS
  • SSMS
  • ECS
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  • Property Management System (PMS)
  • Accommodation
  • Front Desk
    • Check In
    • Check Out
    • Non-Accommodation Bookings
    • Daily Procedures
      • Start of Day Procedures
      • End of Day Procedures
    • General Recommendations
  • Reservations
    • Daily Procedures
    • New Booking Requests
      • Direct Booking Requests
      • Agent Booking Requests
    • New Booking Reservations
      • Direct Booking Reservations
      • Agent Booking Reservations
      • Channel Manager Booking Reservations
    • Allocating Bookings To Rooms
    • Modified Bookings
      • Modify a Direct Booking
      • Modify an Agent Booking
      • Modified Channel Manager Booking
    • Cancel Bookings
      • Cancelling a Direct Booking
      • Cancelling an Agent Booking
      • Cancelled Channel Manager Booking
    • Packages And Non-Accommodation Bookings
      • Non-Accommodation Notification Email Received
    • Record Adults, Children, and Infants on Bookings
  • Housekeeping
    • Overview
    • Setup
    • Managing Cleaning Tasks
    • Room Status
    • Custom Housekeeping
    • Daily Procedures
    • Suggested Workflow
  • Financial Control
    • User Management
    • Activity Tracking
      • Bookings
      • Invoices and Payments
      • Sales Desk
    • Data Locking
      • Financial Transaction Locking
      • Reservation Locking
      • Calendar Month Locking
      • Recommended Permissions for Data Locking
  • User Roles
  • Channel Managers
    • RoomBoss Channel Manager
      • Prior to Integration
      • Starting the Integration Process
      • Once Activated
      • Managing Rates and Restrictions
      • Managing Room Stock Available To Channel Managers
      • RoomBoss Channel Manager Dashboard
      • Other Notes
      • FAQ
    • Neppan
      • Activating the Integration
      • Once Activated
      • FAQ
  • Rates & Restrictions
    • Managing Rate Plans
    • Setting Rates & Restrictions
      • Managing Rates & Restrictions At The Day Level
      • Managing Rates & Restrictions with Calendars and Periods
    • Managing OTA Rates & Restrictions Inside RoomBoss
    • Automated Gap Management
  • Managing Invoicing & Cancellation Strategies
  • Using Allotments
  • Website Booking Engine
    • Accommodation Booking Engine
    • Website Integration
    • URL Parameter Reference
    • Conversions & Analytics
    • Web Components
    • Sync Airbnb Calendar
  • Online Self Check-in System
    • Setup
    • Check-in Processes
      • Auto Email Self Check-in URL
      • Convey Check-in ID to Guest
      • Unpopulated Check-in Forms
    • Check-in Form Search
    • Front Desk HQ Integration
    • Online Self Check-in Form URL
    • Features Coming Soon
    • FAQ
  • Guest ID Capture With AdriaScan
  • Reports
    • Rate Audit Report
    • In House
    • Manager Report
    • Operations Report
  • Trust Accounting
    • The Basics
    • Journal Entry Upload
    • Allow Bookings Via Trust Owner Statements
    • Managing Post-Checkout Payments and Accounts Receivable
    • Property Ownership Changes
    • Clearing Accounts
  • USER GUIDES
    • General Features Across All Systems
    • Snow School Management System (SSMS)
    • E-Commerce System (ECS)
    • RoomBoss For Agent
  • LINKS
    • RoomBoss Login
    • RoomBoss Website
    • Contact Us
    • Privacy
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Reservations

A guide of how-to complete tasks commonly performed by Reservation teams

PreviousGeneral RecommendationsNextDaily Procedures

Last updated 2 months ago

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This guide provides guidance on dealing with the different scenarios and tasks encountered by Reservation teams.

Daily Procedures
New Booking Requests
New Booking Reservations
Modified Bookings
Cancel Bookings
Non-Accommodation Notification Email Received
Packages And Non-Accommodation Bookings