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On this page
  • Enabling Compulsory Product Options
  • How Compulsory Options Work - B2C Widget Bookings
  • How Compulsory Options Work - B2B Bookings
  1. Account Setup

Compulsory Product Options

How to enable compulsory fields on the booking widget

Last updated 23 days ago

To ensure you get the information you need from your guests, RoomBoss allows you to manage the fields that are shown on the booking widget and set which of these fields to be Compulsory.

  • For accommodation: Agents cannot proceed with a booking unless they have entered information or made a choice for compulsory fields.

  • For non-accommodation: Agents and direct customers cannot proceed with a booking unless they have entered information or made a choice for compulsory fields.

Enabling Compulsory Product Options

  1. Navigate to Product Setup →

    • For Accommodation vendors click the Room Types tab

    • For Non Accommodation vendors click the Product and Services tab

  2. Click on the edit icon of the desired Product / Room Type

  3. Locate the options you wish to set as compulsory

  4. Click on the Compulsory checkbox located under the option

  5. Click on the Save button

How Compulsory Options Work - B2C Widget Bookings

Options set as compulsory on the booking page are marked with an asterisk *.

If a customer attempts to click on the ADD TO SHOPPING CART button without making a choice for compulsory options, a notification will appear stating which option is required.

The customer cannot proceed with the booking unless they have made a selection for the compulsory options.

How Compulsory Options Work - B2B Bookings

As with the customer facing booking widget, compulsory options on the B2B booking page are marked with an asterisk *.

If a user attempts to create a booking without making a choice for compulsory options, notification messages will appear stating which option is required.

The booking cannot proceed unless they have made a selection for the compulsory options.

Product Details
Location of the Compulsory checkbox in Product Details.
Options set as compulsory are marked with an asterisk *.
A notification message will appear if a customer does not make a choice for compulsory options.
Options set as compulsory are marked with an asterisk *.
Notification messages will appear if a user does not make a choice for compulsory options.