Commission Adjustment

This page contains information about managing agent commission adjustments.

Commission adjustments can be used to provide short term or context dependent changes to agent commissions.

Agents have a base commission rate for each vendor which is applied to all bookings the vendor. You can see more on base commission setting here. If you would like to make a permanent change to an agents commission, it is best to update the base rate. For other changes and/or to have finer control over agent commissions, it is best to use commission adjustments.

Navigate to Product Setup → Commission Adjustment

Commission adjustments can be positive or negative, a +5% commission adjustment would increase the agent commission (so the net price of a booking would be 5% lower), a -5% commission adjustment would decrease the agent commission (so the net price of a booking would be 5% higher).

Commission adjustments can apply:

• for all or only certain Non-Accommodation products

• for all or only certain booking sources (Agents)

• for bookings created in a chosen date range

• for bookings staying in a chosen date range

• for bookings of a chosen duration

The various options to choose from when creating a new Commission Adjustment.

The above would apply a 10% increase in commission to all bookings dates in December 2025 if:

• the product is Demo Guest Services : Rafting

• the agent is Test Agent

• the booking is made between 2025/06/01 and 2025/08/31

• the booking is at least 5 nights long

Usage Examples

Commission adjustments could be used to:

• drop commission by 3% for peak dates

• increase commission for March

• increase commission for a single agent for all bookings made but only until the end of winter

• increase commission for all agents on bookings that are longer than 10 nights

• increase commission on bookings for your more expensive products

We recommend you check all adjustments via the price calculator page.