New Booking Reservation
How to process a new booking reservation
Last updated
How to process a new booking reservation
Last updated
When a new reservation is made, you will receive a notification email.
The format of the email subject will be as below: [RoomBoss] [Best Ski School] 660876 New Booking (XXXX)
If an Invoice Strategy has been set, the invoice(s) on the booking will be generated upon confirmation.
Download invoices as PDF from the Financial tab and email to the agent.
No additional steps are required. If the customer has asked a question, you may respond directly by replying to the new booking notification email.
It is possible to add comments to Edit A Booking page as an annotation for the customer's request / information.
Click the Edit button of Order Details on Edit A Booking page and add the comment to the comment column.
The Comment on an Item is visible to the vendor and agent but is not visible to the guest.
It's editable by both vendor and agent.
A change to the Item Comment and saving does not trigger an notification email to the vendor or agent.
