Products

Explanation of product setup

Products represent the lesson types you offer at your school.

To manage products:

Navigate to Product Setup → Product Details → Products & Services

Example Setup

The following is an example of how lesson types are arranged under categories.

• Ski Category

  • Private Ski Category

    • AM Private Ski Lesson

    • PM Private Ski Lesson

    • All Day Private Ski Lesson

    • All Day Freestyle Ski Workshop

  • Group Ski Category

    • AM Adult Group Ski Lesson

    • All Day Adult Group Ski Lesson

    • AM Child Group Ski Lesson

    • All Day Child Group Ski Lesson

• Snowboard Category

  • Private Snowboard Category

    • AM Private Snowboard Lesson

    • PM Private Snowboard Lesson

    • All Day Private Snowboard Lesson

    • All Day Freestyle Ride Workshop

  • Group Snowboard Category

    • AM Adult Group Snowboard Lesson

    • All Day Adult Group Snowboard Lesson

    • AM Child Group Snowboard Lesson

    • All Day Child Group Snowboard Lesson

Each of your products can have up to 10 independent options, labelled A-J (see below). Options record information such as the Number of Days the lesson runs, Start Time/End Times and Ability Level.

Here are some examples:

AM Adult Group Ski Lesson

1. Number of Days {1, 2, 3, 4, 5}

2. Ability (4 Levels) {First Timer, Beginner, Intermediate, Advanced}

3. Fixed Start Time {10:00}

4. Fixed End Time {12:30}

AM Private Snowboard Lesson

1. Number of Days {1, 2, 3, 4, 5, 6, 7}

2. Ability (5 Levels) {First Timer, Beginner, Intermediate, Intermediate/Advanced, Advanced}

3. Custom Start Time {09:00, 09:30, 10:00}

4. Fixed Duration Time {04:00}

5. Number of People {1, 2, 3, 4}

Suggestions for Product Setup

• Option A is connected to the rate for the product. If Option A has choices 1 to 7 days, when entering rates you will have slots for 1 to 7 days.

• Options can be set as compulsory with the Compulsory check box. If Compulsory is checked for Ability Level (as Option B above) guests and agents will not be able to proceed with a booking until a choice is made for this option.

• Lessons must have start and end time specified. This can be done by setting a Start Time and an End Time, or with a Start Time and the Lesson Duration.

• Keeping options in the same location across lessons is recommended for clarity. i.e. Start Time is always set in Option C. It is acceptable to leave an option as Not Used in some products to help achieve this.

• The Ability Level option must be in a consistent location if you wish to use group lesson automatic level progression. (An optional function to help estimate number of instructors needed when offering multi day group lessons.)

• It is not possible to change option ordering after a product has been used in a booking.

• Images saved on products will show on the booking widget.

Option A in Product Setup is connected to the rate for the product.

Text Descriptions

Descriptions of your categories and products appear on your website booking widget. Text descriptions convey information to potential customers, assisting them with product selection.

Text descriptions can be entered in the following languages:

• English

• Japanese

• Chinese Traditional

• Chinese Simplified

• Korean

• French

If additional languages are required, please let us know.

Guest Fields

You can control which fields are present for your customers and which of these fields are compulsory.

To manage these:

Navigate to Product Setup → Guest Fields

Selecting the Guest - Booking Element Association Required checkbox means guests booking via widgets must choose a guest for every booking element (lesson).

• Show - field will be present on booking widgets.

• Show and Require - guest cannot proceed without entering a value.