Check for Overdue Payments

Process of checking for overdue payments

It is recommended to check overdue payments as a daily process.

If you have automated email reminders set up, customer can receive reminders automatically. However, this does not guarantee payments will be received.

To check Overdue Payments, navigate to Bookings → Search Bookings → Search by Payment Status

Then choose Payment has not been received. Limit search to payments due by yesterday.