Cancel Bookings

How to identify cancellation booking types

This page will help you to identify the type of booking that you have received. You can identify the type by looking at the booking in RoomBoss or at the the notification email received.

Direct Bookings

The email subject of a Cancelled Direct Booking.

No Booking Source in RoomBoss = Direct Booking, please click here.

Agent Booking

The email subject of a Cancelled Agent Booking.

Booking Source in RoomBoss showing agent name = Agent Booking, please click here.

Channel Manager

The email subject of a Cancelled Channel Manager Booking.

Booking Source and notification show Channel Manager = Channel Manager Booking, please click here.