RoomBoss Documentation
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  • Home
  • General Feature
  • PMS
  • SSMS
  • ECS
  • Travel Agent
English
  • Property Management System (PMS)
  • Rates & Inventory Setup
    • Accommodation Setup
      • Different Room Configuration
    • Managing Rate Plans
    • Setting Rates & Restrictions
      • Managing Rates & Restrictions At The Day Level
      • Managing Rates & Restrictions with Calendars and Periods
    • Managing Invoicing & Cancellation Strategies
    • Managing OTA Rates & Restrictions
    • Automated Gap Management
    • Using Allotments
    • User Roles
  • Channel Managers
    • RoomBoss Channel Manager
      • Prior to Integration
      • Starting the Integration Process
      • Once Activated
      • Managing Rates and Restrictions
      • Managing Room Stock Available To Channel Managers
      • RoomBoss Channel Manager Dashboard
      • Other Notes
      • FAQ
    • Neppan
      • Activating the Integration
      • Once Activated
      • FAQ
  • Website Booking Engine
    • Accommodation Booking Engine
    • Website Integration
    • URL Parameter Reference
    • Conversions & Analytics
    • Web Components
    • Sync Airbnb Calendar
  • Front Desk, Reservation & Housekeeping Operation
    • Front Desk
      • Check In
      • Check Out
      • Non-Accommodation Bookings
      • Daily Procedures
        • Start of Day Procedures
        • End of Day Procedures
      • General Recommendations
    • Reservations
      • Daily Procedures
      • New Booking Requests
        • Direct Booking Requests
        • Agent Booking Requests
      • New Booking Reservations
        • Direct Booking Reservations
        • Agent Booking Reservations
        • Channel Manager Booking Reservations
      • Allocating Bookings To Rooms
      • Modified Bookings
        • Modify a Direct Booking
        • Modify an Agent Booking
        • Modified Channel Manager Booking
      • Cancel Bookings
        • Cancelling a Direct Booking
        • Cancelling an Agent Booking
        • Cancelled Channel Manager Booking
      • Packages And Non-Accommodation Bookings
        • Non-Accommodation Notification Email Received
      • Record Adults, Children, and Infants on Bookings
    • Housekeeping
      • Overview
      • Setup
      • Managing Cleaning Tasks
      • Room Status
      • Custom Housekeeping
      • Daily Procedures
      • Suggested Workflow
    • Online Self Check-in System
      • Setup
      • Check-in Processes
        • Auto Email Self Check-in URL
        • Convey Check-in ID to Guest
        • Unpopulated Check-in Forms
      • Check-in Form Search
      • Front Desk HQ Integration
      • Online Self Check-in Form URL
      • Features Coming Soon
      • FAQ
    • Guest ID Capture With AdriaScan
    • General Room Status
  • Financial & Reporting Tools
    • User Management
    • Activity Tracking
      • Bookings
      • Invoices and Payments
      • Sales Desk
    • Data Locking
      • Financial Transaction Locking
      • Reservation Locking
      • Calendar Month Locking
      • Recommended Permissions for Data Locking
    • Reports
      • Rate Audit Report
      • In House
      • Manager Report
      • Operations Report
      • Kutchan Tax Report
  • Trust Accounting
    • The Basics
    • Journal Entry Upload
    • Allow Bookings Via Trust Owner Statements
    • Managing Post-Checkout Payments and Accounts Receivable
    • Property Ownership Changes
    • Clearing Accounts
  • USER GUIDES
    • General Features Across All Systems
    • Snow School Management System (SSMS)
    • E-Commerce System (ECS)
    • RoomBoss For Agent
  • LINKS
    • RoomBoss Login
    • RoomBoss Website
    • Contact Us
    • Privacy
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Front Desk, Reservation & Housekeeping Operation

Everything staff need for daily operations.

Welcome to the operational core of RoomBoss.

This section covers everything your front desk, reservations and housekeeping team need to manage day-to-day tasks efficiently.

From checking guests in and out, handling new and modified bookings, to managing housekeeping workflows and non-accommodation services—this is where you’ll find step-by-step guidance on how to operate RoomBoss in a real-world setting.

Whether you're a new staff member or need a refresher, start here to master the daily use of the PMS.

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Last updated 2 months ago

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