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  • Property Management System (PMS)
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      • Different Room Configuration
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      • Prior to Integration
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  • Front Desk, Reservation & Housekeeping Operation
    • Front Desk
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        • Non-Accommodation Notification Email Received
      • Record Adults, Children, and Infants on Bookings
    • Housekeeping
      • Overview
      • Setup
      • Managing Cleaning Tasks
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      • Daily Procedures
      • Suggested Workflow
    • Online Self Check-in System
      • Setup
      • Check-in Processes
        • Auto Email Self Check-in URL
        • Convey Check-in ID to Guest
        • Unpopulated Check-in Forms
      • Check-in Form Search
      • Front Desk HQ Integration
      • Online Self Check-in Form URL
      • Features Coming Soon
      • FAQ
    • Guest ID Capture With AdriaScan
    • General Room Status
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  • Trust Accounting
    • The Basics
    • Journal Entry Upload
    • Allow Bookings Via Trust Owner Statements
    • Managing Post-Checkout Payments and Accounts Receivable
    • Property Ownership Changes
    • Clearing Accounts
  • USER GUIDES
    • General Features Across All Systems
    • Snow School Management System (SSMS)
    • E-Commerce System (ECS)
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  1. Front Desk, Reservation & Housekeeping Operation
  2. Online Self Check-in System

Check-in Processes

The 3 methods of Online Self Check-in

PreviousSetupNextAuto Email Self Check-in URL

Last updated 3 years ago

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There are 3 methods for guests to perform Online Self Check-in:

  • - RoomBoss can automatically send guests an URL to their check-in form in their pre-arrival email. Forms are pre-populated with guest details to minimise the amount of information guests need to fill in. This approach is available for direct and OTA guests for whom you have an email address registered.

  • - Guests can access their pre-populated check-in form using their Check-in ID (and Last Name). This approach can be used for travel agent bookings where first contact with the guest and the Check-in ID is provided by the front desk team. The link to the form is provided on the hotel website or at the front desk as a QR code.

  • - If the guest does not have their Check-in ID, it is possible to fill in an unpopulated form. This approach allows you, for example, to receive forms from travel agent guests without requiring the step to convey their Check-in ID to them at the front desk.

Auto Email Self Check-in URL
Convey Check-in ID to Guest
Unpopulated Check-in Forms