RoomBoss Documentation
English
  • Home
  • General Feature
  • PMS
  • SSMS
  • ECS
  • Travel Agent
English
  • Property Management System (PMS)
  • Rates & Inventory Setup
    • Accommodation Setup
      • Different Room Configuration
    • Managing Rate Plans
    • Setting Rates & Restrictions
      • Managing Rates & Restrictions At The Day Level
      • Managing Rates & Restrictions with Calendars and Periods
    • Managing Invoicing & Cancellation Strategies
    • Managing OTA Rates & Restrictions
    • Automated Gap Management
    • Using Allotments
    • User Roles
  • Channel Managers
    • RoomBoss Channel Manager
      • Prior to Integration
      • Starting the Integration Process
      • Once Activated
      • Managing Rates and Restrictions
      • Managing Room Stock Available To Channel Managers
      • RoomBoss Channel Manager Dashboard
      • Other Notes
      • FAQ
    • Neppan
      • Activating the Integration
      • Once Activated
      • FAQ
  • Website Booking Engine
    • Accommodation Booking Engine
    • Website Integration
    • URL Parameter Reference
    • Conversions & Analytics
    • Web Components
    • Sync Airbnb Calendar
  • Front Desk, Reservation & Housekeeping Operation
    • Front Desk
      • Check In
      • Check Out
      • Non-Accommodation Bookings
      • Daily Procedures
        • Start of Day Procedures
        • End of Day Procedures
      • General Recommendations
    • Reservations
      • Daily Procedures
      • New Booking Requests
        • Direct Booking Requests
        • Agent Booking Requests
      • New Booking Reservations
        • Direct Booking Reservations
        • Agent Booking Reservations
        • Channel Manager Booking Reservations
      • Allocating Bookings To Rooms
      • Modified Bookings
        • Modify a Direct Booking
        • Modify an Agent Booking
        • Modified Channel Manager Booking
      • Cancel Bookings
        • Cancelling a Direct Booking
        • Cancelling an Agent Booking
        • Cancelled Channel Manager Booking
      • Packages And Non-Accommodation Bookings
        • Non-Accommodation Notification Email Received
      • Record Adults, Children, and Infants on Bookings
    • Housekeeping
      • Overview
      • Setup
      • Managing Cleaning Tasks
      • Room Status
      • Custom Housekeeping
      • Daily Procedures
      • Suggested Workflow
    • Online Self Check-in System
      • Setup
      • Check-in Processes
        • Auto Email Self Check-in URL
        • Convey Check-in ID to Guest
        • Unpopulated Check-in Forms
      • Check-in Form Search
      • Front Desk HQ Integration
      • Online Self Check-in Form URL
      • Features Coming Soon
      • FAQ
    • Guest ID Capture With AdriaScan
    • General Room Status
  • Financial & Reporting Tools
    • User Management
    • Activity Tracking
      • Bookings
      • Invoices and Payments
      • Sales Desk
    • Data Locking
      • Financial Transaction Locking
      • Reservation Locking
      • Calendar Month Locking
      • Recommended Permissions for Data Locking
    • Reports
      • Rate Audit Report
      • In House
      • Manager Report
      • Operations Report
      • Kutchan Tax Report
  • Trust Accounting
    • The Basics
    • Journal Entry Upload
    • Allow Bookings Via Trust Owner Statements
    • Managing Post-Checkout Payments and Accounts Receivable
    • Property Ownership Changes
    • Clearing Accounts
  • USER GUIDES
    • General Features Across All Systems
    • Snow School Management System (SSMS)
    • E-Commerce System (ECS)
    • RoomBoss For Agent
  • LINKS
    • RoomBoss Login
    • RoomBoss Website
    • Contact Us
    • Privacy
Powered by GitBook
On this page
  • Cleaning Schedules
  • Cleaning Events
  • Adding Events to Schedules
  • Associate Cleaning Schedules with Rooms

Was this helpful?

  1. Front Desk, Reservation & Housekeeping Operation
  2. Housekeeping

Setup

Guides for setting up Cleaning Schedules and Events

PreviousOverviewNextManaging Cleaning Tasks

Last updated 4 years ago

Was this helpful?

Prior to using housekeeping it is necessary to setup events and schedules, then associate schedules with room types.

Navigate to Product Setup → Housekeeping and choose the Schedule tab.

Cleaning Schedules

It is possible to create an unlimited number of cleaning schedules and populate these with cleaning events. For example, you could create the following schedules:

  • Standard Cleaning schedule.

  • Light Clean – cleaning once a week only.

  • Daily Clean – cleaning everyday.

  • Hot Tub Clean – a schedule only for apartments with hot tubs that includes hot tub clean events.

There are three pre-set default cleaning events: I – Inspection A – Arrival D – Departure

To create a cleaning schedule:

  1. Enter a Schedule Name

  2. Select the Max Nights - the maximum length of booking it will apply to

  3. Choose which of the default cleaning events (I, A, D) you wish to include in the schedule

  4. Click Add

It is possible to create multiple schedules, any that are not associated with rooms will be ignored. It is not possible to delete schedules or change their name or maximum stay length once created.

Cleaning Events

In addition to the default cleaning events, under Cleaning Event Names, it is also possible to define a further seven custom cleaning events, these will be common to all of your cleaning schedules. Using the example below:

  • H1 - Minor

  • H2 - Major

  • H3 - Linen change

  • H4 - Towel Change

  • H5 - Linen and Towel Change

  • H6 - Maintenance

  • H7 - Out Clean

Adding Events to Schedules

It is possible to add events to a cleaning schedule in two ways:

Associate Cleaning Schedules with Rooms

Once cleaning schedules have been created they need to be associated with room types.

Choose the Schedule ⟷ Room Types tab.

  1. Select a schedule to associate with room types from the left hand box.

  2. Move all room types to be associated with this schedule to the right hand box using the arrows.

  3. If this schedule is to be the default schedule for this room type tick the Default check box.

  4. Click Save.

  • If no default schedule is set for a room type then the first alphabetically will be used as default.

  • If multiple default schedules are set, the first of the defaults alphabetically will be used.

  • Associating schedules with rooms will not change the cleaning schedule that has been set for pre-existing bookings. To change the cleaning for existing bookings the schedule will need to be set on each booking.

Navigate to Product Setup →

To edit the name of a cleaning event - Custom Name, click on the edit icon, make your change(s) and click on the save icon.

By stay length (horizontally) – for example by adding all of the cleans for a six day booking. Click on the edit iconin the left column, select the clean types from the drop down menu and click on the save icon.

By day of event (vertically) – for example by adding events to occur on the second day of every booking. Click on the wand icon at the bottom of the column you wish to edit, select the clean type from the drop down menu and click the save icon.

Housekeeping