RoomBoss Documentation
English
  • Home
  • General Feature
  • PMS
  • SSMS
  • ECS
  • Travel Agent
English
  • Property Management System (PMS)
  • Rates & Inventory Setup
    • Accommodation Setup
      • Different Room Configuration
    • Managing Rate Plans
    • Setting Rates & Restrictions
      • Managing Rates & Restrictions At The Day Level
      • Managing Rates & Restrictions with Calendars and Periods
    • Managing Invoicing & Cancellation Strategies
    • Managing OTA Rates & Restrictions
    • Automated Gap Management
    • Using Allotments
    • User Roles
  • Channel Managers
    • RoomBoss Channel Manager
      • Prior to Integration
      • Starting the Integration Process
      • Once Activated
      • Managing Rates and Restrictions
      • Managing Room Stock Available To Channel Managers
      • RoomBoss Channel Manager Dashboard
      • Other Notes
      • FAQ
    • Neppan
      • Activating the Integration
      • Once Activated
      • FAQ
  • Website Booking Engine
    • Accommodation Booking Engine
    • Website Integration
    • URL Parameter Reference
    • Conversions & Analytics
    • Web Components
    • Sync Airbnb Calendar
  • Front Desk, Reservation & Housekeeping Operation
    • Front Desk
      • Check In
      • Check Out
      • Non-Accommodation Bookings
      • Daily Procedures
        • Start of Day Procedures
        • End of Day Procedures
      • General Recommendations
    • Reservations
      • Daily Procedures
      • New Booking Requests
        • Direct Booking Requests
        • Agent Booking Requests
      • New Booking Reservations
        • Direct Booking Reservations
        • Agent Booking Reservations
        • Channel Manager Booking Reservations
      • Allocating Bookings To Rooms
      • Modified Bookings
        • Modify a Direct Booking
        • Modify an Agent Booking
        • Modified Channel Manager Booking
      • Cancel Bookings
        • Cancelling a Direct Booking
        • Cancelling an Agent Booking
        • Cancelled Channel Manager Booking
      • Packages And Non-Accommodation Bookings
        • Non-Accommodation Notification Email Received
      • Record Adults, Children, and Infants on Bookings
    • Housekeeping
      • Overview
      • Setup
      • Managing Cleaning Tasks
      • Room Status
      • Custom Housekeeping
      • Daily Procedures
      • Suggested Workflow
    • Online Self Check-in System
      • Setup
      • Check-in Processes
        • Auto Email Self Check-in URL
        • Convey Check-in ID to Guest
        • Unpopulated Check-in Forms
      • Check-in Form Search
      • Front Desk HQ Integration
      • Online Self Check-in Form URL
      • Features Coming Soon
      • FAQ
    • Guest ID Capture With AdriaScan
    • General Room Status
  • Financial & Reporting Tools
    • User Management
    • Activity Tracking
      • Bookings
      • Invoices and Payments
      • Sales Desk
    • Data Locking
      • Financial Transaction Locking
      • Reservation Locking
      • Calendar Month Locking
      • Recommended Permissions for Data Locking
    • Reports
      • Rate Audit Report
      • In House
      • Manager Report
      • Operations Report
      • Kutchan Tax Report
  • Trust Accounting
    • The Basics
    • Journal Entry Upload
    • Allow Bookings Via Trust Owner Statements
    • Managing Post-Checkout Payments and Accounts Receivable
    • Property Ownership Changes
    • Clearing Accounts
  • USER GUIDES
    • General Features Across All Systems
    • Snow School Management System (SSMS)
    • E-Commerce System (ECS)
    • RoomBoss For Agent
  • LINKS
    • RoomBoss Login
    • RoomBoss Website
    • Contact Us
    • Privacy
Powered by GitBook
On this page
  • Room Status Types
  • How to Set a Room Status
  • Search Existing Room Status Entries

Was this helpful?

  1. Front Desk, Reservation & Housekeeping Operation

General Room Status

PreviousGuest ID Capture With AdriaScanNextFinancial & Reporting Tools

Last updated 14 days ago

Was this helpful?

The allows you to manage room availability by setting rooms as Out of Service (OOS) or Out of Order (OOO). This tool is useful for operational scenarios such as short-term maintenance, renovations, or when rooms cannot be used.

Room Status Types

Out of Service (OOS)

Used when a room is temporarily unavailable (e.g. short-term maintenance).

  • The room cannot be booked during this period.

  • The blocked dates are included in availability statistics and reporting.

Out of Order (OOO)

Used when a room is undergoing repairs or cannot be used at all.

  • The room cannot be booked.

  • The blocked dates are not included in availability statistics or reporting.

How to Set a Room Status

  1. Select the Vendor Use the dropdown at the top to choose the vendor (property) you want to manage.

  2. Select the Room(s)

    • Use the arrows (→) to move rooms from the Exclude list to the Include list.

    • You can select multiple rooms if needed.

  3. Choose the Room Status Select either Out of Service or Out of Order from the dropdown.

  4. Set the Start and End Dates Define the period during which the selected room(s) will be marked unavailable.

  5. Optional: Add a Comment Provide notes (e.g. “AC maintenance”, “deep cleaning”, etc.) for internal reference.

  6. Click Add Once everything is filled in, press Add to apply the room status.

Search Existing Room Status Entries

You can also view past or future room status entries by using the Search function:

  • Set a date range using the “From” and “Until” fields.

  • Click Search to see any existing Out of Service or Out of Order records for that period.

General Room Status page