Basic Example Emails

Examples of basic email templates

Auto Emails has been designed to be as flexible as possible, allowing you to send emails based on your own HTML templates.

Your workflow may not require all the email triggers RoomBoss provides.

We have provided some basic example of emails for each trigger below:

You can download HTML templates from here. Please download the files and read the instructions in read.me.txt.

Enquiry

Dear _$gfname$_,

Thanks for your enquiry.

This is an automated response, this accommodation is available, however it may be subject to conditions such as a minimum stay.

Our office hours are 9am – 6pm Monday to Friday in summer and 8am – 8pm everyday during winter. We will get back to you with more as soon as possible.

Payment Received

Dear _$gfname$_,

We have received your payment many thanks.

You can see your booking and payment details and download receipts here _$blink$_

Send Email button on the Edit A Booking page

Dear _$gfname$_,

Thanks for getting in touch.

Please check your booking and payment details here _$blink$_. If you have any questions you can reply to these email or contact us on 0123 456789.

Reservation Cancelled

Dear _$gfname$_,

Your booking has been cancelled. Details can be seen here _$blink$_

This is an automated email, if you still wish to book with us or think this booking has been cancelled in error please reply to this email.

Prompt Unpaid Invoice

Dear _$gfname$_,

This is automated reminder email for a payment due on your booking, if you have made payment by bank transfer or have discussed payment with us please ignore.

If you have yet to make payment, you can see your booking and make payment here _$blink$_

Please reply to this email if you would like to contact us.

Welcome Before Arrival

Dear _$gfname$_,

We are looking forward to seeing you soon.

Please check the details of your booking here _$blink$_, and let us know if you have any questions.

Thanks After Departure

Dear _$gfname$_,

Thanks for visiting us, we hope you had a great time.

We would love to hear about your experiences via the form here _$flink$_

Book and Pay Reservation Made

Dear _$gfname$_,

Thanks for your booking, your room is held pending payment. To confirm please check the details of your booking and if you have not already done so make payment here _$blink$_

If payment is not made within 24 hours, your booking will be cancelled. Once payment is made you will hear from us again to confirm.